While current technology cannot fully recreate the immersive nature of our comprehensive two-day conferences, for the first time MHB is using REMO, an online interactive platform that will enable us to go far beyond conventional webinars and allows for virtual expo "tables" and online consultation “rooms.”

So: no need to travel, put your health at risk, or devote an entire weekend for this event. Most people who regularly use online technology will have no problem getting by – but they may miss on some of the features or lose time learning the platform on the fly. In order to make the best of this experience, we’d like you to pay close attention to the following guide.

First: a computer is a must. The main difference between this experience and conventional video conferencing (like Zoom) is the ability to navigate in the virtual space using a map (floor plan) – this cannot be done on a mobile device. It is also important that you have good internet connection in order to optimize your experience.

Next: please ensure your computer has a working camera and microphone. While the first two and a half hours of the event will mostly consist of presentations, the last two hours will be fully interactive in small groups. Upon entry and throughout the event, you will land in a “table” with up to 5 other attendees, with whom you can interact. These groups are initially random and are just meant to make it easy to mingle. During the expo and consultations, you will be able to navigate to the specific branded table where you can interact with providers.

Once you've registered with us for the event (which is free of charge), you can use this link to access the event. You can join the event as a couple (on one computer), move around as one unit, and share the exact same experience. However, you may also join as two individuals (on separate computers), move around together, but then also have the option of splitting up during the breakout sessions, expo and consultations.

Test Before You Join – Please use Remo’s system test page, to check your system's compatibility with Remo. It will automatically check your network, operating system and browser for compatibility, as well as your microphone and camera settings. We recommend testing your system at least the day before the event to resolve problems.

Log In – Once you've registered with us for the event (which is free of charge), you can use this link to access the event.

Arrival – When you arrive to the event you will be assigned randomly to a table in Building A. You can use the controls at the bottom of your screen to turn your mic on and off, your camera on and off, and use the other features available. (Remember, Green means ON, Red means OFF. Simply click to turn on or off.)

Moving – Double click on other table to move there if room is available. To move between your breakout session, consult, and expo locations, click the links along the top or bottom of the screen to move between the spaces (as shown in the tour).

End Time – The event will end promptly at 4:30pm CDT so please wrap up all consults and conversations by then.

Help Desk – Floor 1 of Building A there will be an MHB help desk, please stop by if you are having any issues. It will be manned at all times by an MHB team member. Although the Help Desk appears on other floors, it will only be manned on the first floor.

Q&A – During the main presentation as well as the Breakout Sessions, you can use the Q&A feature on the Chat menu to ask the presenters questions. You can also raise your hand and upvote questions submitted by others.

Whiteboard – Each expo table will have a white board. Providers can customize this with graphics, logos, links, etc.